Shipping and handling

Shipping and handling charges

You are responsible to pay the shipping and handling charges for all products purchased from iBella shop. You are responsible for these charges for shipments that are refused or returned for any non-supplier caused. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us. ANY ODD SIZED OR EXCESSIVE WEIGHTED ITEMS MAY REQUIRE A CUSTOM SHIPPING COST CALCULATION FROM iBella Shop . ON THESE OCCASIONS, THE ORDERS WILL NOT SHIP UNTIL YOU HAVE APPROVED THE CUSTOM SHIPPING COST. Depending on the information provided by the supplier, iBella Shop may publish the shipping weights of items. The publication or absence of shipping weights cannot be used to determine ship cost and/or your financial obligation. The ‘Ship Cost’ provided on every product page and in the shopping cart should solely be used for determining the shipping cost.

Order placement

iBella shop is not responsible for loss, or damages as a result of misplaced, disordered or other typographical errors that occur during order placement. The members have sole responsibility for verifying the accuracy of the order, including actual item, pricing, shipping, and/or handling, prior to order submission. Order placement means (single, batch or API) does not change member responsibility and subsequent financial responsibility.

Order changes

Generally, once an order is placed, it cannot be changed in any way. However, under certain circumstances, orders can be canceled and/or modified. If the Member contacts iBella shop customer service using the online form as soon as possible with a change request, it may be occasionally possible to amend the order. iBella shop is not responsible for any loss, or damages that are a result of a change request occurring after the order has been placed.

Fraud Protection

iBella shop is proud to be the first and only to offer our members’ fraud protection . All iBella Shop members automatically receive this service at no additional cost.